Frequently Asked Questions

ExMock is a comprehensive online platform designed specifically for West Bengal SLST 2025 exam preparation. We provide mock tests, practice questions, performance analytics, and study materials to help aspiring teachers prepare effectively for the WB SLST examination.

No, ExMock is an independent educational platform created to help students prepare for the WB SLST 2025 exam. We are not affiliated with or endorsed by the West Bengal government or the official examination board. We create content based on the official syllabus and exam patterns.

ExMock covers all major subjects for WB SLST 2025 preparation:

• Mathematics: Algebra, Calculus, Geometry, Statistics, and Numerical Methods
• English: Literature, Grammar, Composition, and Language Skills
• Bengali: Literature, Grammar, and Language Comprehension
• General Knowledge: Current Affairs, History, Geography, and Science
• Teaching Methodology: Pedagogy and Educational Psychology

We regularly update our content to ensure accuracy and relevance. New mock tests are added weekly, and existing content is reviewed monthly. Any changes to the official WB SLST syllabus or exam pattern are immediately reflected in our platform.

Creating an account is simple:

1. Click "Register" on the homepage
2. Enter your email address and create a password
3. Verify your email address through the confirmation link
4. Complete your profile with basic information
5. Start exploring mock tests and features

You can also sign up using Google for faster registration.

Yes, you can update your account information:

• Password: Go to Profile → Security → Change Password
• Email: Contact support at contact@exmock.com for email changes
• Profile Info: Update anytime in your Profile section

For security reasons, email changes require verification and may take 24-48 hours to process.

To reset your password:

1. Click "Forgot Password" on the login page
2. Enter your registered email address
3. Check your email for a reset link (may take 5-10 minutes)
4. Click the link and create a new password
5. Log in with your new password

If you don't receive the email, check your spam folder or contact support.

We offer flexible subscription plans:

• Free Plan: Limited access to basic features and 1 mock tests per subject
• Subject wise Plan: Full access to all tests, analytics, and features for ₹499/subject
• Add-on Plan: ₹299 (Save ₹198) - Popular choice for focused preparation
• 6-Month Unlimited Plan: ₹1199 (Save ₹595) - Best value for comprehensive preparation

All paid plans include 5 mock tests with 60 questions each, detailed analytics, study materials, and priority support.

We accept all major payment methods through our secure Razorpay gateway:

• Credit Cards (Visa, MasterCard, American Express)
• Debit Cards (all major Indian banks)
• UPI (GPay, PhonePe, Paytm, BHIM)
• Net Banking (all major banks)
• Digital Wallets (Paytm, MobiKwik, Freecharge)

All transactions are secured with 256-bit SSL encryption and are processed in Indian Rupees (INR).

Yes, you can cancel your subscription anytime from your account settings. Here's what happens:

• You retain access until the end of your current billing period
• No automatic renewal will occur
• Your data and progress remain saved
• You can reactivate anytime

Refunds are available within 7 days of purchase for technical issues or billing errors.

Test limits depend on your subscription:

• Free Users: 1 mock tests per subject
• Premium Subscribers: Unlimited mock tests
• Subject-wise Tests: Practice specific topics anytime
• Full-length Tests: Complete WB SLST pattern tests

You can retake any test multiple times to improve your scores and understanding.

Our scoring system follows the WB SLST pattern:

• Correct Answer: +4 marks
• Wrong Answer: -1 mark (negative marking)
• Unattempted: 0 marks
• Total Score: Calculated automatically

Detailed analytics show your performance by subject, difficulty level, and time taken per question.

Yes! Every question comes with detailed explanations:

• Step-by-step solutions for mathematics problems
• Concept clarifications for theory questions
• Why wrong answers are incorrect explanations
• Related topics and reference materials
• Tips and tricks for faster solving

Explanations are available immediately after completing the test or during review.

Test pause functionality depends on the test type:

• Practice Tests: Can be paused and resumed anytime
• Timed Mock Tests: Cannot be paused (simulates real exam conditions)
• Subject Tests: Flexible timing with pause option

Your progress is automatically saved, so you won't lose answers if there's a technical issue.

ExMock works on all modern devices and browsers:

For the best experience, we recommend using Chrome or Firefox on a laptop/desktop.

Try these troubleshooting steps:

1. Check your internet connection
2. Refresh the page (Ctrl+F5 or Cmd+R)
3. Clear your browser cache and cookies
4. Try using a different browser
5. Disable browser extensions temporarily
6. Check if your firewall or antivirus is blocking the site

If the problem persists, contact our support team at contact@exmock.com with details about your browser and device.

Don't worry! ExMock automatically saves your progress:

• Auto-save: Answers are saved every 30 seconds
• Resume feature: Continue from where you left off
• Time adjustment: Extra time may be provided for technical issues
• Recovery mode: We can help recover lost sessions

If you experience technical difficulties during a test, contact support immediately for assistance.

Follow this strategic approach:

1. Start with subject-wise tests to identify weak areas
2. Take regular mock tests (2-3 per week) to build stamina
3. Review explanations for all questions, including correct ones
4. Track your progress using analytics dashboard
5. Focus on time management in timed tests
6. Revise weak topics and retake relevant tests

Consistency is key - aim for at least 1 hour of practice daily.

Our tests are designed to closely mirror the actual WB SLST exam:

• Question Pattern: Exactly matches official pattern
• Difficulty Level: Similar to actual exam difficulty
• Syllabus Coverage: Based on official WB SLST syllabus
• Time Duration: Same as actual exam timing
• Marking Scheme: Identical scoring system

Our content team includes experienced educators and previous WB SLST toppers who ensure authenticity.

The ideal time depends on your preparation stage:

• 6+ months before exam: Use subject-wise tests for conceptual understanding
• 3-6 months before: Mix of subject tests and full-length mocks
• 1-3 months before: Focus on full-length mocks and time management
• Last month: Revision tests and analysis of weak areas

Remember: It's never too early or too late to start. Even last-minute preparation can benefit from our focused tests.